HOSPITALITY EPOS SYSTEMS

Streamline Your Sales and Maximise Profit with Hospitality EPOS Systems

Techcube supply and install hospitality EPOS systems (Electronic Point of Sale systems) for businesses in the hospitality industry, including hotels, bars, pubs, fast food and takeaways and restaurants in the UK and across the world, including France, Kuwait, Iraq, North America, India, and Sri Lanka. We provide complete hospitality EPOS packages, including hardware and our own specifically designed hospitality EPOS software, developed in-house for restaurants and takeaways in conjunction with experienced business owners. Since 2007, we have installed EPOS for thousands of hospitality businesses enabling them to serve their customers better.

An EPOS solution enables you to manage inventory effectively, reorder efficiently, as well as improve the checkout process. Our EPOS system allows you to view profit and loss, as well as identify profitable services and product lines. Reordering from your suppliers can be automated, saving you time. Our restaurant EPOS software and takeaway EPOS software is designed by us in-house and can be tailored to suit your requirements.

• Supply, installation, upgrade and repairs of hospitality EPOS systems.
• Since 2007, We have installed EPOS systems for thousands of businesses.
• Customisable EPOS hospitality software with free updates.
• Fully integrated credit card terminals and payment systems for fast, easy payments with lower % commission rate.
• EPOS maintenance plans with UK-based EPOS support.
• Visit our showroom/ shop in East London, so you can experience the capabilities of our EPOS software and hardware. You can also connect remotely to our demo EPOS system with your computer.

Hospitality EPOS features

Our EPOS systems offer many features that can help you grow, manage and run your hospitality business, so that you can manage your customer sales, menus, inventory, suppliers, payments and promotions faster and simpler. Our systems are really user friendly and easy to use.

You can manage inventory effectively, reorder efficiently, as well as improve the checkout process. View profit and loss and identify profitable services and product lines. Re-ordering from your suppliers can be automated, saving you time. Our hospitality EPOS software is designed by us in-house and can be tailored to suit your requirements.

Grow your business

Our EPOS systems have a range of sophisticated features to streamline processes, make things faster and easier and increase profits. The advantages of an EPOS include increased productivity better monitoring and management of your business, and happier customers.  It’s Windows-based and is used by all types of hospitality businesses including restaurants, bars, hotels and takeaways.

Suppliers, stock and ingredients management

Our hospitality EPOS gives you complete control over your stock and inventory so that it helps you with correct ordering and keeping tight control over your ordering and stock.

Sophisticated, built-in functionality that sends you an alert each time a stock item is at a level to re-order for better management of stock.

Increase profits by comparing suppliers’ cost prices for products. Our EPOS system has supplier management software that is linked to products from different suppliers. You can view prices and compare them with the cheapest suppliers and view your historical ordering and sales data. Make the best profitable decisions to find the cheapest suppliers and ask other suppliers to match or beat prices.

Ingredient tracking and ordering. Hospitality operators’ inventory tracking requirements are dynamic, difficult and complex. Our EPOS provides accurate and comprehensive stock management so that menu items, to the ingredients level, can be monitored and re-ordered when needed to ensure ingredients are always available.

Monitor the quantity of food consumed when preparing every dish. Get detailed reports on the actual amount of stock that is consumed to keep on top of inventory and ordering.

Automated stock management and adjustment. When you download your invoice from your suppliers, your stock quantities are automatically adjusted, giving you improved management of your inventory. Get cost and stock quantities and selling price adjustments direct from your suppliers into your hospitality EPOS system.

Manage price changes instantly and easily. Our system will automatically adjust price changes.

Order directly from your suppliers. Speed up your purchase orders and orders which are sent directly from the EPOS system to your suppliers.

Faster and accurate stock taking. Speed up your stock taking and reduce errors. The system will make counting your inventory and ingredients faster and more accurate. Use a digital scanner to automatically count up stock rather than counting manually.

Easier stock transfers. Transfer and track your stock between branches and outlets faster and easier.

Auto-fill orders. Automatically generate recurring stock orders from your suppliers, for instance with seasonal or Christmas operations.

Bulk product imports. Upload all of your menu and stock items to the system quickly and easily in bulk, saving time and reducing errors.

Menu management

Endless menu options. Our EPOS can handle multiple, different menus. Quickly and easily change and update your menu selections and prices, including menu specials, set menus and seasonal menus. Control your menus from anywhere, desktop or mobile, and for multiple outlet locations.

Create menu and item variants. Easily create variants of your menus and products, for instance create six different tastes or combinations. Our hospitality EPOS system will record that one product in the multiple tastes or combination, rather than six different products.

Create discounted menus and items. Easily create additional, discounted and offer items from existing menus and products to save time and reduce errors. You can include happy hour prices and set menu prices. For a discount of two items giving a 10% discount, create the discounted items as one product as part of the system, and at the push of one button.

Improve your customer service

Our system gives you a complete customer service, fulfilment and management system so that you can keep your customers happy and get customer insights.

Serve and reward your customers faster. Equip your staff with the tools to upsell and take orders faster, without having to leave the floor, and from anywhere in your outlet. The loyalty feature lets you drive repeat business through rewarding your most loyal customers.

Give customers information quickly. Using the comprehensive EPOS information, customers can get the latest prices, menu ingredients, menu choices and offers instantly from staff at the point of ordering.

Enhance your customer service. Give an efficient service. Our EPOS will save your staff time so that they can input, handle and take payments for drink and food orders faster and more easily. Improved table management, customers can just order and pay.

Call up and access your customer details instantly for repeat orders, saving time and giving a more personalised service.

Increase customer satisfaction. Easily change your menus, reduce wait times, and provide customers with accurate and fast payment options via cash, card, cheques, or account. Give a faster and better experience and service, resulting in satisfied customers.

Increase sales with mobile and online ordering. Our EPOS easily integrates and enables mobile ordering and delivery systems for online orders, whether you are a takeaway business or a restaurant offering a takeaway service.

Set up discounts for regular customers and staff. It’s easy to set up discounts for loyal and high value customers, just apply discounts instantly.

Create your own customer database and understand their buying behaviour, history, location and contact details. If you have more than one outlet, segment by each outlet.

Payments

Integrated card payment machines. We supply reliable credit card terminals and EPOS payment systems that are fully integrated with all major UK banks and merchants for fast, accurate and secure payments. Find out more about our credit card terminals.

Lower % commission rate. We guarantee a cheaper % commission rate, so you save money immediately.

Fully integrated bank payment features. Works seamlessly with your bank and makes payment processes faster and secure.
Full integration with all UK banks, merchants and credit card companies through Verifone.

Easy, fast customer payments. Accept payments easily and quickly. Our EPOS and till system connects directly to credit card machines and mobile PDAs. With the push of a button, the total purchase amount will appear on the payment machine so customers can quickly order and pay, speeding up the payment process and reducing errors. Save on receipt paper too.

Multiple payments methods. Our EPOS system allows mobile payments, mobile wallets, chip and PIN, contactless payments and QR codes. Easily split payments across cards and cash. Flexible features for faster and accurate refunds and credits.

Refunds and credits. Flexible features for faster and accurate refunds and credits.

Promotions

Use your own promotions which is automatically adjusted on your EPOS system. Includes multibuy, price reduction and BOGOF promotions and offers.

Download periodical promotions from suppliers. Download, brand and print the latest suppliers’ promotional materials to use. Create your own promotional leaflets. Would they need this?

Total control over your promotions. Automatically set and use your own promotional price reductions, date ranges, menus, happy hour, best sellers, plus more. When the promotion has finished, all prices, products and date ranges revert back to original selling prices and dates automatically, no need to do it manually.

Automatic discounting. Your discount prices and offers are automatically in the system, so you can press one button and the discounted/offer price is used.  No more human error and no need to work out discounts.

Advertising integration. As well as showing pricing on the customer display, our EPOS systems can offer fully integrated digital signage advertising to promote special buys, offers and discounts by using the EPOS 10” screen.

Ordering

Flexibly order from any supplier. You can directly order from any supplier using our EPOS system. Purchase directly from your own suppliers, such as Dhamecha Cash and Carry, or any other local supplier that you use. You can purchase and manage your stock easily and quickly, as products and prices are adjusted on the system when you input manually.

Download invoices instantly. Download invoices from your suppliers. Stock, cost price and selling price is adjusted automatically.

Protect your business from theft

Our EPOS will provide you with real time information on your sales, the total number of invoices generated, stock available, and orders sold. Dramatically limit fraud and theft and detect and understand the source of theft that happens. Monitor and track all transactions, monitor the `No Sale’ tab and track how discounts and refunds are handled. Integrate your EPOS with our CCTV systems.

Our Artificial Intelligence (AI) facial recognition CCTV systems and cameras capture real-time images of faces which quickly identifies individuals, even in crowded areas, to offer the highest form of security for your hospitality business.

Smart reporting

Our EPOS system provides smart and detailed reporting for all your orders, customers, stock, pricing, outlets and promotions in real time. Analyse your business’ performance by getting detailed operations, revenue and performance reports via the desktop and mobile app to access anywhere. Back office management software is provided as part of the system. Access detailed reports for branches in multiple locations.

Analyse all areas of your business. Make informed business decisions. Our EPOS reporting gives you complete visibility, helping you analyse and monitor all areas of your business to determine profits and losses, allowing you to make better decisions. Our smart reports are simplified, easier, and faster with sophisticated EPOS software, and it reduces paperwork while increasing accuracy.

At a glance dashboard reporting with top level information and data. Easily and quickly compare daily, weekly and monthly income, top selling items and orders down to ingredients, product, price and timing level.

Customer, order and sales reports. Full and detailed reporting including best and worst selling menu items, menu pricing, food and inventory costs, peak selling times, staff numbers, tips and all stock data.

Reduce wastage. Detailed and real time reports help you to manage costs and avoid over-ordering food stock, while guaranteeing you have sufficient stock to meet your daily, weekly and monthly orders.

Keep making profit. Closely monitor your inventory, down to ingredient level, so that you never under-order or run out of stock and can always make profit and sell to your customers.

Monitor performance to increase profit. View historical data for all of your menus, orders and products, down to ingredients and product level, with KPI reporting, historical trends, purchases and customer behaviour. See what menus, food and drink products and prices sell more, buy more or less products or discontinue.

Customer reports. View and track your best customers and customers who could spend more.

Employee/branch reports. Top selling and low selling employees and branches, get a view on income targets.

Track your spend with your suppliers and products. Get purchasing reports, supplier reports and track how much you spend with your suppliers and with which products.

Range of reports. Income and sales reports, department-wide sales reports, menu, product and item-wide reports, periodical sales, selected times and periods, and fast moving product report, slow moving report.

Quick, informative bar charts. See a range of information in easy-to-read bar chart formats. Daily and weekly sales, sales per hour, busiest times of day, highest performing departments, plus much more.

Customised reporting tailored to your business. We can build your own customised reports using our hospitality EPOS software.

Other features

CCTV Integration. Prevent theft and increase security. Our EPOS system can integrate with CCTV, so at any time you can view, record and track all orders, transactions and payments. Find out more about our CCTV installation.

Work agilely. Our EPOS system gives you complete, secure connectivity with PDA and mobile devices. Working from anywhere, easily take customer orders and payments, do stock takes, change and add menus and prices, edit products, plus more.

Manage multiple branches. Our EPOS Head Office software is for hospitality businesses with multiple sites and outlets. All orders, menus, sales, products and stock, including varied pricing and products, can be controlled, managed and monitored for every branch from your head office and from one location, so that you can manage your operations and finances more efficiently.

Warehouse management system. If you have a warehouse for stock, you can order and send long range goods from your supplier straight to your warehouse. Monitor and manage your warehouse stock control quickly and efficiently. Manage short lifespan items which can be sent directly to your outlet.

E-commerce integration. Our EPOS system integrates with E-commerce and online ordering, so you have real-time sales and stock updates.

Manage your loyalty programme. Grow your businesses with a loyalty scheme. Reward loyal and new customers. Give and redeem customers points and offers with your own branded cards. Loyalty scheme mobile app available.

Latest system updates. Our system is adaptable and can be easily integrated with the latest innovations in technology. This will ensure that your hospitality business system is always up to date and future proofed.
Full, standard till functionality and features.

Create multiple user accounts, permissions and levels of access. Easy to use. Create your own, secure user access. Add multiple users, access levels and rights. Create a user for each employee and monitor sales.

Customer facing display. Customers can see transactions easily.

Optional manual features. A manual feature is also available where you can still get the full benefits of our hospitality EPOS automated system.

EPOS maintenance

Complete EPOS systems maintenance plans and support by our expert, technical team.

Improve and grow your hospitality business

As your business grows, you’ll have the powerful management tools provided by our restaurant EPOS software and takeaway software to increase revenue, clients and profit margins. We’re experts in the hospitality industry and we can give you the best hospitality EPOS systems to improve all areas of your business operation. It will radically improve and streamline stock and employee management, table management, managing orders, order tracking, and online ordering, payment processing, insights, reports and security.